Privacy Policy

Privacy Policy

Introduction

Welcome to https://centennial-developmental-disability-therapy.denvermentalhealthcare.com (hereafter referred to as “Centennial Developmental Disability Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, usage, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your engagement with our digital platforms, including but not limited to:

  1. Our official website at https://centennial-developmental-disability-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or software developed and maintained by us.
  3. Services offered through our platform, such as therapy sessions, online resources, or support groups.
  4. Interactions via email, phone, text messages, or other communication channels initiated by us.

Please note that this policy does not extend to third-party services or websites linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Your interactions with us may involve various data processing activities, including:

  1. Account Creation: When you sign up for an account, we collect your name, contact details, and other registration-related information.
  2. Service Usage: We track your use of our services, such as the features accessed, content viewed, and interactions with our therapists or support staff.
  3. Payment Processing: If you make purchases or donations, we securely process your payment information to facilitate transactions.
  4. Communication: We may send you newsletters, updates, or promotional materials via email, postal mail, or text messages.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide quality services:

  1. Account Information: This includes your name, user ID, password (hashed and salted), and any profile details you choose to share.
  2. Payment Details: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses for processing payments.
  3. Financial Records: Transaction history and banking information for financial services users.
  4. Purchase Data: Items purchased, quantities, prices, and order details.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses for delivering content and analytics.
  6. Location Data: Your geographic location data to provide personalized services or location-based resources.
  7. Feedback and Reviews: Any comments, reviews, or feedback you choose to share with us.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage in social sharing features.
  9. Product Preferences: Your preferences regarding therapy services, products, or resources we offer.

We obtain this data through direct user input, automatic tracking technologies, and partnerships with third-party service providers.

Cookies

Cookies are small text files stored on your device to improve your browsing experience:

  1. Strictly Necessary Cookies: These cookies enable basic functions like login, navigation, and page rendering.
  2. Preference Cookies: They remember your settings and preferences to personalize content.
  3. Analytics Cookies: Used by our analytics partners to collect aggregated data about user interactions with our site for performance measurement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for collection or as required by law:

  1. Financial records and transaction histories may be kept for tax and accounting purposes.
  2. Personal information associated with your account is retained until your account is inactive or closed.
  3. We anonymize and aggregate data for analytics and research purposes, which are stored indefinitely.

Upon request or when no longer needed, we delete or anonymize the personal data you have provided.

Security Measures

We implement robust security practices to safeguard your personal information:

  1. Encryption: Data is transmitted and stored securely using encryption protocols.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards.
  3. Access Controls: Only authorized personnel have access to sensitive data, and access is regularly reviewed.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally targeted at minors, and we do not knowingly collect personal information from them. Parents or guardians should supervise their child’s online activities and teach them about internet safety.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your information is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data while we verify or dispute its accuracy.
  5. Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Ensure that no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or have questions about our privacy practices, please contact our Data Privacy Team via email at privacy@centennial-developmental-disability-therapy.denvermentalhealthcare.com.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: privacy@centennial-developmental-disability-therapy.denvermentalhealthcare.com

Mailing Address: Privacy Policy Inquiries, Centennial Developmental Disability Therapy, [Address], Denver, CO, 80202, USA